Evaluation Report for OE Service GmbH
About the Evaluation
Report Creator: Andreja Fajfar, MSc.
Evaluation Commissioner: Andreja Fajfar, MSc.
Evaluation date: Fri Jul 13 2026
Executive Summary
The oeservice.eu website performed exceptionally well in its WCAG 2.2 Level AA audit. Out of 53 evaluated criteria, 44 passed, 0 failed, 9 were not present, and 2 remain unchecked.
Key Takeaways
- Strong Forms & Auth: The site successfully avoids redundant data entry and provides accessible password resets.
- Navigation Gap: While HTML5 landmarks are used, the site is missing a way to bypass blocks, such as a "skip to main content" link.
- Planned Updates: Descriptions for CAPTCHAs and narrative descriptions for videos are scheduled for a post-release update.
Pending Actions
To finalize the audit, the team must complete manual testing for 2.1.1: Keyboard and 2.1.2: No Keyboard Trap, which are currently marked as "Not checked".
Scope of the Evaluation
Website name: oeservice.eu
Scope of the website: All web content of the public website of OE Service GmbH located at http://www.oeservice.eu\
WCAG Version: 2.2
Conformance target: AA
Accessibility support baseline:
- Desktop
- Windows: Firefox/Chrome with NVDA or Windows Narrator.
- macOS: Safari/Chrome with VoiceOver.
- System Tools (Win/Mac): Screen Magnifiers (Windows Magnifier/macOS Zoom) and Speech Recognition (Voice Access/Voice Control).
- Keyboard: Firefox/Chrome/Safari using keyboard-only navigation.
- Mobile
- iOS: Safari with VoiceOver.
- Android: Chrome with TalkBack.
Additional evaluation requirements: This evaluation will cover all web pages and web content across the site, rather than just a selected sample. For any errors identified, the final report will include a detailed problem description and specific repair suggestions.
Detailed Audit Results
Summary
Reported on 53 of 55 WCAG 2.2 AA Success Criteria.
- 44 Passed
- 0 Failed
- 0 Cannot tell
- 9 Not present
- 2 Not checked
1 Perceivable
1.1 Text Alternatives
| Success Criterion | Result | Observations |
|---|---|---|
| 1.1.1: Non-text Content | Passed | We will add CAPTCHAs description in post-release. |
1.2 Time-based Media
| Success Criterion | Result | Observations |
|---|---|---|
| 1.2.1: Audio-only and Video-only (Prerecorded) | Passed | A text alternative that describes what is happening visually in the video is added. We will add an extensive description that acts as a narrator describing the video in post-release. |
| 1.2.2: Captions (Prerecorded) | Not present | |
| 1.2.3: Audio Description or Media Alternative (Prerecorded) | Not present | |
| 1.2.4: Captions (Live) | Not present | |
| 1.2.5: Audio Description (Prerecorded) | Not present |
1.3 Adaptable
| Success Criterion | Result | Observations |
|---|---|---|
| 1.3.1: Info and Relationships | Passed | |
| 1.3.2: Meaningful Sequence | Passed | |
| 1.3.3: Sensory Characteristics | Passed | |
| 1.3.4: Orientation | Passed | |
| 1.3.5: Identify Input Purpose | Passed |
1.4 Distinguishable
| Success Criterion | Result | Observations |
|---|---|---|
| 1.4.1: Use of Color | Passed | |
| 1.4.2: Audio Control | Not present | |
| 1.4.3: Contrast (Minimum) | Passed | |
| 1.4.4: Resize text | Passed | |
| 1.4.5: Images of Text | Passed | |
| 1.4.10: Reflow | Passed | |
| 1.4.11: Non-text Contrast | Passed | |
| 1.4.12: Text Spacing | Passed | Text Spacing Bookmarklet used (created by Steve Faulkner). |
| 1.4.13: Content on Hover or Focus | Passed |
2 Operable
2.1 Keyboard Accessible
| Success Criterion | Result | Observations |
|---|---|---|
| 2.1.1: Keyboard | Not checked | TBA |
| 2.1.2: No Keyboard Trap | Not checked | TBA |
| 2.1.4: Character Key Shortcuts | Not present | Not applicable for us as we offer simple navigation through our website via tab and/or key arrows. |
2.2 Enough Time
| Success Criterion | Result | Observations |
|---|---|---|
| 2.2.1: Timing Adjustable | Not present | |
| 2.2.2: Pause, Stop, Hide | Passed |
2.3 Seizures and Physical Reactions
| Success Criterion | Result | Observations |
|---|---|---|
| 2.3.1: Three Flashes or Below Threshold | Passed |
2.4 Navigable
| Success Criterion | Result | Observations |
|---|---|---|
| 2.4.1: Bypass Blocks | Not present | The website has proper HTML5 landmarks but no options to jump to the <main> part of the website. |
| 2.4.2: Page Titled | Passed | |
| 2.4.3: Focus Order | Passed | |
| 2.4.4: Link Purpose (In Context) | Passed | |
| 2.4.5: Multiple Ways | Passed | |
| 2.4.6: Headings and Labels | Passed | |
| 2.4.7: Focus Visible | Passed | |
| 2.4.11: Focus Not Obscured (Minimum) | Passed |
2.5 Input Modalities
| Success Criterion | Result | Observations |
|---|---|---|
| 2.5.1: Pointer Gestures | Passed | |
| 2.5.2: Pointer Cancellation | Passed | |
| 2.5.3: Label in Name | Passed | |
| 2.5.4: Motion Actuation | Not present | |
| 2.5.7: Dragging Movements | Passed | |
| 2.5.8: Target Size (Minimum) | Passed |
3 Understandable
3.1 Readable
| Success Criterion | Result | Observations |
|---|---|---|
| 3.1.1: Language of Page | Passed | |
| 3.1.2: Language of Parts | Passed |
3.2 Predictable
| Success Criterion | Result | Observations |
|---|---|---|
| 3.2.1: On Focus | Passed | |
| 3.2.2: On Input | Passed | |
| 3.2.3: Consistent Navigation | Passed | |
| 3.2.4: Consistent Identification | Passed | |
| 3.2.6: Consistent Help | Passed |
3.3 Input Assistance
| Success Criterion | Result | Observations |
|---|---|---|
| 3.3.1: Error Identification | Passed | |
| 3.3.2: Labels or Instructions | Passed | |
| 3.3.3: Error Suggestion | Passed | |
| 3.3.4: Error Prevention (Legal, Financial, Data) | Passed | |
| 3.3.7: Redundant Entry | Passed | We only have one form on the website that does not ask the user for the same information twice. |
| 3.3.8: Accessible Authentication (Minimum) | Passed | User can request a password reset in case they have forgotten their password. |
4 Robust
4.1 Compatible
| Success Criterion | Result | Observations |
|---|---|---|
| 4.1.2: Name, Role, Value | Passed | |
| 4.1.3: Status Messages | Passed |
Sample of Audited Web Pages
- Homepage – https://oeservice.eu/
- Authentication Pages – https://portal.oeservice.eu/signup
- Consultation/Contact Form – https://oeservice.eu/contact
- Manufacturers List – https://oeservice.eu/manufacturers
- Legal Documents – https://oeservice.eu/terms-and-conditions
- Overlay/Modal States – https://oeservice.eu/manufacturers
- Standard Content Pages – https://oeservice.eu/product/service-history
- Form Validation States – https://oeservice.eu/contact
- Standard Content Pages – https://oeservice.eu/product/oe-repair
Web Technology
HTML, CSS, WAI-ARIA, JavaScript, SVG, PDF, WebP, HTTP Cookies, Web Storage, PNG, WOFF2, JSON, HTTP Live Streaming (HLS), Media Source Extensions (MSE), JPEG
Recording of Evaluation Specifics
Evaluation Methods
- Automated Testing: Utilized accessibility testing browser extensions to identify programmatic errors, ARIA state issues, and structural warnings.
- Manual Testing: Conducted visual inspections, DOM code reviews, and keyboard-only navigation tests to evaluate logical flow, focus management, and interactive component states.
Web Browsers Used
- Google Chrome (Windows, macOS, Android)
- Mozilla Firefox (Windows)
- Apple Safari (macOS, iOS)
Assistive Technologies
- Screen Readers: Windows Narrator, VoiceOver (macOS / iOS), and TalkBack (Android).
- Other Native AT: Windows Magnifier / macOS Zoom, and Windows Voice Access / macOS Voice Control.
- Input Modalities: Standard keyboard (navigating exclusively via Tab, Enter, Spacebar, Esc, and Arrow keys without a mouse).
Evaluation Tools & Plugins
- Web Developer (Chrome Extension)
- DigitalA11Y Color Contrast Checker (Chrome Extension)
- IBM Equal Access Accessibility Checker (Chrome Extension)
- WAVE Web Accessibility Evaluation Tool
- Text Spacing Bookmarklet (created by Steve Faulkner)
- Native Browser Developer Tools (DOM inspector, CSS disabling, and responsive viewports)
