FROM REGISTRATION TO YOUR FIRST SERVICE ENTRY
Like any car, we come
with a manual
We wanted to make it easy for you to be prepared for the next steps with oe service. Here is a brief overview – from registration to actually using your new digital companion.
YOUR DIGITAL COMPANION AT A GLANCE
3 simple steps to getting started with oe service
We simplified a process that used to be complicated and scary
01
– 5 MINUTES · FREE TRIAL STARTS HERE
Create your account
Sign up with your work email. You choose a password, add your company information — and your 30-day free trial starts immediately. No credit card required and no automatic charge at the end.
30 days free, full functionality unlocked
Single login for your whole team
EU-hosted and GDPR-compliant from the first click
02
– 5 MINUTES TO UPLOAD · REVIEW WITHIN 1 WORKING DAY · DURING THE FREE TRIAL
Verify your workshop
To unlock manufacturer access and the digital service record, we verify that you are a legitimate independent workshop. Drag your documents into the portal — our team reviews and approves your documents at lightning speed.
Drag-and-drop upload, PDF or photo
Status visible in your dashboard
We email you the moment the review is complete.
03
BEFORE, DURING AND AFTER THE FREE TRIAL
Maximise your use of oe service
The moment we verify your workshop, you are ready to hit the road. Your first VIN lookup, inspection plan or DSB entry can happen the same afternoon.
50+ manufacturers
No need to re-enter credentials for each brand
Knowledge base + workshop support on standby
Step-by-step guides
for every screen.
Over 120 articles, video walkthroughs and FAQ entries — written by the same people who provide support. Searchable, in your language, available 24/7.
POPULAR TOPICS
Verification & onboarding
12 articles
Manufacturer portals
38 articles
Inspection plans
21 articles
Digital service record
17 articles
Billing & subscriptions
9 articles
Troubleshooting
24 articles
STUCK? WE ARE HERE
Three ways to reach a human
Workshop support
Real technicians, by phone and chat. Average response: under 4 minutes.
Email support
Written ticket. English or German. We aim to reply within one business day.
Free Consultation
A no-obligation, one-on-one consultation with our support team, tailored to your needs.
